Schmucker Training & Consulting can help you motivate employees, improve communication, manage change, increase productivity, improve customer service, build teams, and improve client relationships. With an interactive, highly energized learning environment, your staff will be engaged and instructed for sustained change.

After leading your management team step-by-step to determine your needs and goals, a customized training plan for your success is developed. Whether you need to improve skills to increase productivity and job satisfaction or work through difficult times, Schmucker Training & Consulting can help you reach your performance potential.

Turn to Schmucker Training & Consulting for:

• Facilitating training sessions customized
• Planning facilitation
• One-on-one skills coaching
• Self assessment learning tools
• Training needs assessment

Workshops:

Whether the topic is team work, customer service, communication skills, or management techniques, Schmucker Training & Consulting will lead you through an interactive, highly energized learning process aimed to increase your productivity. Her extensive training engagements have taken her around the country and worldwide. Training topics for your association meeting, convention or conference include:

Sample Topics (But Not Limited to These)

EXTRAORDINARY CUSTOMER SERVICE

Learn how extraordinary customer service is an attitude, a philosophy, and a strategy.

EFFECTIVE TEAMWORK

In the cooperative spirit of credit unions, dramatic activities demonstrate the differences effective teams and work groups make.

PUT PIZZAZZ INTO YOUR NEXT MEETING

Discover "tricks of the trade" to make your meetings more productive by involving participants with effective use of openers, activities, and visual aids.

POWER WRITING

Written communication is the tool that can make or break your objectives. Learn important writing principles and tips for effective communication.

TRAIN THE TRAINER

Enhance this vital supervisory skill and become an effective trainer skilled in the ability to motivate others to reach their maximum potential.

ADAPTING TO CHANGE

Change is a never-ending cycle that can test the endurance of even the best employees. Understanding the process can have profound results.

DEVELOPING AND RETAINING EMPLOYEES

It’s a buyer’s market for potential employees. Learn how to get and keep them.

PRESENTATION SKILLS

"Wow" your audience and get your message across.

LEADERSHIP DEVELOPMENT

Leadership is a skill that takes conscientious practice of sound principals. Discover your leadership style and effective ways to lead others.

COMMUNICATION STYLES: UNDERSTANDING YOURSELF AND OTHERS

Good communication is one of the most valued skills in the workplace.

ADVENTURES IN ATTITUDES (R)

Help employees turn negative attitudes into positive ones. Inspire leadership and innovation, reduce stress and conflict, and improve communication and performance.

GETTING THINGS DONE THROUGH TEAMS

Learn how teams work and the roles individuals play in a team setting to create high-performance teams.

WHAT THE BEST MANAGERS DO DIFFERENTLY

Find out how the best managers get results. Based on national research focused on effective workplace management.

BUILD STRONG RELATIONSHIPS WITH CLIENTS

Win customer loyalty by developing excellent relationships with clients.

MANAGING WORK EXPECTATIONS TRANSFORMING ATTITUDES

Knowing what people expect from their jobs – beyond salary, hours, and duties – helps employers improve job satisfaction, increase productivity and reduces turnover.